Privacy Policy

1. Information We Collect

When you visit the ClearReach™ website or make a purchase, we collect certain information to provide you with the best possible service. This includes:

• Order Information: Name, billing address, shipping address, payment information (processed securely through Stripe/PayPal), email address, and phone number.
• Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your order status.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Cookies and Advertising Technologies

To improve your experience and deliver relevant content, we use cookies and similar tracking technologies (such as the Meta Pixel and Google tags). These tools help us understand how you interact with our website and allow us to measure the success of our advertising campaigns.

We believe in full transparency: these technologies help us keep our marketing efficient so we can continue offering high-quality products at competitive prices. You can always opt out of targeted advertising through your browser settings or via the Digital Advertising Alliance's opt-out portal.

4. Sharing Your Personal Information

We do not sell your personal data. We only share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example, we use a secure fulfillment partner to ship your order, and we use secure payment gateways to process your transactions.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Your Rights (CCPA & GDPR)

Depending on where you reside, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the email provided below.

6. Changes and Updates

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our privacy compliance team by e-mail at: support@clearreach.com